A message from our family

Help Our Family Recover After a Devastating Electrical Accident

Our son suffered cardiac arrest and showed no signs of life for several minutes. His mother was also severely injured by the same electrical current while trying to save him.

Both survived. Now we are facing medical recovery, rehabilitation, and a legal fight to hold those responsible accountable.

Goal: $35,000 Medical care · Rehabilitation · Legal expenses · Basic living costs
Our family together in a park, weeks before the incident
Our family, just weeks before everything changed.
$0 raised Goal: $35,000
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Our Story Timeline Where It Goes How to Help Updates FAQ
Our Story

This is one of the hardest things we've ever had to write

Our son is an ordinary, joyful five-year-old. One moment he was swimming on a family vacation. The next, he was unconscious underwater, the result of a hidden electrical fault no one had warned us about.

My wife was sitting just a few meters away. She heard the panic, ran to the pool, and was struck by the same live current. She was briefly paralyzed. But somehow she pulled our son from the water and, barely steady on her own feet, began CPR. For several minutes, the longest minutes of our lives, she fought to bring his heartbeat back.

It came back. Our son survived.

Our son standing in his hospital room, smiling, connected to an IV drip
Our son in his hospital room, days after the accident.

But both of them now face a long road to recovery. Our son needs ongoing neurological and cardiac monitoring after the hypoxia and lung complications he suffered. My wife sustained severe muscle damage, temporary paralysis in both legs, a facial fracture, and has now been formally diagnosed with PTSD, which she is being treated for while also recovering physically.

Close-up portrait of the mother in a hospital gown, with a visible bruise and scratch near her eye
My wife, days after the incident, still recovering from her injuries.

It has taken us nearly a month to be able to share this publicly. Between emergency treatment, hospital stays, and preparing our legal case, there was simply no time or strength left to ask for help, until now.

We've hired lawyers to pursue justice and hold those responsible accountable. But as treatment, therapy, and legal proceedings continue, so do the costs, and our family can no longer carry this alone.

Timeline

How this has unfolded

  • DAY OF THE INCIDENT Our son is struck by a live electrical current in a residential pool and loses consciousness underwater. My wife is struck by the same current while pulling him out and performs CPR until his heartbeat returns. Both are hospitalized; our son spends several days in intensive care.
  • DAYS 1–5 My wife is hospitalized separately with severe muscle damage (rhabdomyolysis) and is unable to walk for 48 hours. A formal notice is sent to the property's management and developer, demanding accountability and the preservation of evidence, including security camera footage and maintenance records.
  • WEEK 2 Follow-up scans reveal a facial fracture my wife sustained during the incident, along with ongoing neurological symptoms. A supplementary medical certificate is issued.
  • WEEK 3 A detailed neurological evaluation confirms lasting nerve-related symptoms and formally grounds my wife from her safety-critical profession for four weeks. A formal complaint is filed with the relevant national consumer protection authority as an additional, administrative channel alongside the legal case.
  • WEEK 4 We observe unauthorized repair work beginning at the site of the incident, without notice to us and without any independent technical inspection. We formally object in writing and document the site by photo and video before the work continues regardless.
  • TODAY We have retained legal counsel to pursue both the criminal and civil case, and my wife has been formally diagnosed with PTSD. Medical care, legal costs, and daily living expenses during this extended, unplanned stay have become more than our family can carry alone — which is why we are asking for help.
The mother learning to walk again with a walker, her toddler reaching up to help
Learning to walk again, days after the paralysis.
The mother's legs with bandages, sitting on the hospital room floor
Still healing, weeks later.
Where Your Donation Goes

What we need, and why

We're publishing this breakdown so it's clear where every contribution goes.

🏥

Medical treatment & recovery

$20,000

Ongoing neurological and cardiac monitoring for our son, physical rehabilitation for my wife, and psychological care for both.

⚖️

Legal fight

$10,000

Attorneys, court costs, and an independent technical investigation into what caused this.

🏠

Keeping our family afloat

$5,000

Basic living costs while treatment and legal proceedings continue.

Total goal: $35,000
Our Fight for Justice

Holding the responsible party accountable

The incident happened because of a safety failure on the part of the property's management and its developer. We are not asking for sympathy. We are demanding accountability, and we intend to see this through until the party responsible answers for what happened.

  1. A formal complaint was filed with the relevant national consumer protection authority as an administrative channel alongside the legal case.
  2. We have retained legal counsel to pursue a fair investigation and full accountability through both the criminal and civil courts.
  3. The responsible party continues to resist accountability, and the investigation has met resistance at the local level, including an attempt to shift blame onto my wife despite clear video evidence.
  4. Despite our formal written request to preserve the site as evidence, unauthorized repair work went ahead regardless. We documented this in detail and it has been raised with our legal team as part of the case.
Case Log

Updates

Week 1
The incident occurred. Both our son and my wife were hospitalized.
Week 3
A formal complaint was filed with the relevant consumer protection authority.
Week 4
Unauthorized repair work began at the incident site despite our written objection. We retained legal counsel to formally pursue the case.
Today
We're launching this fundraiser, roughly a month after the incident, once we had the strength and clarity to ask for help.
The mother smiling with her two children in the hospital room
Still together, still holding on.
FAQ

Common questions

Why don't you name the country or location of the incident?

Until the legal case is resolved, we're limited in what we can publicly disclose, to avoid creating legal risks for our case. Once things are resolved, we'll share the full story.

How will I know the funds are being used properly?

We'll be posting regular updates on treatment and the legal case in the Updates section above.

Can I help in ways other than donating?

Yes. Kind words and sharing our story also mean a great deal to us.

Can I see supporting documents (medical, legal)?

Medical reports, correspondence with the developer, and other case documents can be shared privately with serious inquiries. Reach us at heinrih123@gmail.com.